PAYMENT POLICY
- Deposit 100% of total amount when booking
CHILDREN POLICY
- Under 5 years old free of charge for services, eating and sleeping, traveling with parents, if there is a cost, guests pay themselves
- From 5 years old to 8 years old surcharge 75% of tour price
- From 9 years old and above, the tour price will be charged as an adult
- Each adult can only accompany one child under 5 years old for free, from the 2nd child, 50% of each child.
CANCELLATION POLICY
- Cancel from 5 days before departure: No cancellation fee.
- Cancel from 3~4 days before departure: Tour cancellation fee is 10% of total tour price.
- Cancel from 0~3 days before departure: Tour cancellation fee is 100% of total tour price.
- Tour cancellation time is canculated for business day, excluding Saturday, Sunday and holiday.
- Tour cancellation must be notified directly to TGROUP or by email and must be verified by TGROUP. We do not accept phone cancellation.