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Description
Policy
★ Cancellation Policy
Cancellation 30 days in advance: Full refund.
Cancellation 20 days in advance (21-30 days): 10% fee.
Cancellation 10 days in advance (11-20 days): 30% fee.
Cancellation 5 days in advance (6-10 days): 50% fee.
Cancellation within 5 days (day of departure-5 days): 100% fee.
The cancellation period is calculated on working days, excluding Saturdays, Sundays, and public holidays.
Cancellations must be communicated directly to TGROUP or via email and must be confirmed by TGROUP. We do not accept service cancellations over the phone.
★ Rain check policy