** Included
- Green fee
- Caddie fee
- Shared cart fee

** Not included
- Caddie tips (~15$/18 holes)

** In normal weather conditions, but the guests decided to stop the game for personal reasons. The golf course will not offer refunds.

West Lakes Golf & Villas stands out as one of the pioneering golf courses in South Vietnam to feature Zeon Zoysia grassed fairways, known for their ease of playability. The Tifeagle breed of Bermuda grass greens ensures golfers encounter fast and smooth putting surfaces, enhancing the overall experience for players of all skill levels.

The front nine begins with wide fairways and generous landing areas, offering a gentle introduction to the course. The back nine, however, presents more exhilarating holes and challenges. Success at West Lakes often hinges on strategic play, with deliberate lay-ups short of fairway and greenside bunker complexes being key to achieving good scores. Patient golfers are duly rewarded, while those adopting an aggressive approach may find themselves facing considerable obstacles throughout their round.

1. Reception Inquiries
Select your desired golf course, package, date, and number of players to instantly check the cost (quotation). Request additional options such as shuttle services for golf course transportation., equipment rental, accommodation preferences, and more.

2. Provisional Quotation

Upon receiving the customer's reservation request, we confirm golf course availability within 30 minutes during business hours.
If the golf course availability is confirmed, we generate and send a provisional quotation. Kindly review the quote and relay any necessary modifications or additional requests.
Once the revised quote, inclusive of any changes, is approved by the customer, we proceed with the actual reservation for the golf course and other amenities.
The provisional quote is for reference only and not a confirmed quote. Prices may change, and tee times may be subject to change during the reservation process.
In the event of changes after the reservation is made, we will reconfirm availability and inform you accordingly.

3. Validated Quotation
After you have made changes to the requested details, we will resend the confirmed quotation and schedule.
Once you have reviewed and confirmed the desired details, we will proceed with the reservation for the golf course.
Along with this, we will provide information on the payment deadline and payment details. If the payment time is delayed, there is a possibility that other customers may take the allocated time, so it is advisable to complete the payment as quickly as possible.

4. Payment Processing
When we receive confirmation of the reservation from the golf course, the payment policy will be presented. You are required to make the payment according to the payment policy.
TGROUP accepts payments via bank transfer or credit cards. Please choose one of these payment methods to complete the transaction. 
The voucher/confirmation will be sent via email. By presenting the voucher/confirmation at the golf course to receive service instructions.

5. Using Service 
If you have completed the round and are satisfied, we would appreciate your feedback. We will use your feedback to enhance our services and strive for an even better experience.