** Included
- Green fee
- Caddie fee
- Shared cart fee

** Not included
- Caddie tips (~15$/18 holes)

** In normal weather conditions, but the guests decided to stop the game for personal reasons. The golf course will not offer refunds.

Heron Lake course is situated among wildlife areas and most golfers will get frequent sightings of native heron birds, designed by the same architects as have done Kings Island in Hanoi and Black Mountain in Hua Hin, the Hanoi golf course makes use of water on most holes and extensive greenside bunkering.

The clubhouse is contemporary in style and features full changing rooms as well as an international restaurant.

1. Reception Inquiries
Select your desired golf course, package, date, and number of players to instantly check the cost (quotation). Request additional options such as shuttle services for golf course transportation., equipment rental, accommodation preferences, and more.

2. Provisional Quotation
Upon receiving the customer's reservation request, we confirm golf course availability within 30 minutes during business hours.
If the golf course availability is confirmed, we generate and send a provisional quotation. Kindly review the quote and relay any necessary modifications or additional requests.
Once the revised quote, inclusive of any changes, is approved by the customer, we proceed with the actual reservation for the golf course and other amenities.
The provisional quote is for reference only and not a confirmed quote. Prices may change, and tee times may be subject to change during the reservation process.
In the event of changes after the reservation is made, we will reconfirm availability and inform you accordingly.

3. Validated Quotation
After you have made changes to the requested details, we will resend the confirmed quotation and schedule.
Once you have reviewed and confirmed the desired details, we will proceed with the reservation for the golf course.
Along with this, we will provide information on the payment deadline and payment details. If the payment time is delayed, there is a possibility that other customers may take the allocated time, so it is advisable to complete the payment as quickly as possible.

4. Payment Processing
When we receive confirmation of the reservation from the golf course, the payment policy will be presented. You are required to make the payment according to the payment policy.
TGROUP accepts payments via bank transfer or credit cards. Please choose one of these payment methods to complete the transaction. 
The voucher/confirmation will be sent via email. By presenting the voucher/confirmation at the golf course to receive service instructions.

5. Using Service 
If you have completed the round and are satisfied, we would appreciate your feedback. We will use your feedback to enhance our services and strive for an even better experience.