Airport greeting service in Korea – standard package

Greeter with a name board at the correct arrivals hall

Guidance on currency exchange, SIM and eSIM, luggage storage

Escort to your train, bus or pre-booked private car

Available at Incheon T1 and T2, Gimpo and Jeju

Cost depends on the airport, party size, direction of service and flight timing, so TGROUP quotes each booking individually.

Send us your flight number and party size

We will identify the correct terminal, assign a greeter and send a quotation. If your trip needs a higher or lighter level of support, we will say so.

Request a quotation (Zalo)

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Airport Greeting and Assistance in Korea – Incheon, Gimpo, Jeju

Location

Description

Not every trip calls for a full VIP protocol package. For most travellers, what is missing on arrival in Korea is simply someone waiting with your name on a board: pointing you to currency exchange, a SIM or eSIM counter, the right train or bus, and stepping in when something goes wrong. That is what our standard airport assistance covers.

TGROUP TRADE & TRAVEL arranges greeters at Incheon Terminals 1 and 2, Gimpo Airport and Jeju Airport – a lighter, more affordable level of support than the VIP meet and greet.

What the standard package includes

Item	Details
Meet at arrivals	A greeter with a name board waits at the correct terminal, matched to your flight number, once you have cleared immigration and collected your luggage.
First-steps guidance	Directions to currency exchange, SIM and eSIM counters, luggage storage, and the tax refund desk on departure.
Onward transport	Escort to the AREX express train, the airport limousine bus or your pre-booked private car, with ticket purchase assistance if needed.
On-the-spot language support	Speaking to airport staff on your behalf over luggage, connecting flights or procedures.
Departure assistance	Locating your check-in desk, guidance on the tax refund process and directions to security.

The standard package does not include escort through immigration and customs – that belongs to the VIP meet and greet package.
Arrival only, departure only, or both can be booked.

Airports covered

Airport	Notes
Incheon (ICN) – Terminal 1	Serves most carriers, including Vietnam Airlines, Vietjet Air, Asiana Airlines and Jeju Air.
Incheon (ICN) – Terminal 2	Serves Korean Air and SkyTeam partners such as Delta, Air France and KLM. The terminals are some distance apart; the free shuttle adds roughly 15 to 20 minutes.
Gimpo (GMP)	Close to central Seoul, serving domestic flights and short-haul routes to Japan, China and Taiwan.
Jeju (CJU)	The gateway to Jeju Island, very close to Jeju City centre.

Who this service is for

First-time visitors to Korea, unfamiliar with large airports and not speaking Korean.
Parents or relatives travelling alone, where the family at home wants someone meeting them in person.
Passengers with connections between terminals or onward domestic flights to Jeju or Busan.
Small independent groups who want the first step handled and will continue on their own.
Students arriving for short courses, met on their first day.

Our experience

One distinction matters, so we state it plainly: the standard greeter waits in the arrivals hall – that is, after you have cleared immigration and collected your bags yourself. If you need someone with you from the aircraft door through quarantine, immigration and customs, that is the VIP meet and greet package. For most leisure travellers the standard package is enough: the hardest moment is usually not immigration but stepping into the arrivals hall among dozens of Korean-language signs without knowing which way to turn. One practical note: when several flights land together, baggage reclaim can take a while, so send us your flight number and our greeter will time it properly.

Combine with other TGROUP services

Book alongside an Incheon Airport transfer so a car is waiting outside. For a higher level of support, see the VIP airport meet & greet. For someone with you all day, see interpreters and tour guides.

All TGROUP services in Korea

VIP airport meet & greet · Incheon Airport transfer · Gimpo, Busan and Jeju transfers · Private car with chauffeur · Intercity limousine charter · Korea golf booking · Interpreters and tour guides · Hotels and luxury resorts · Events, conferences and MICE · Production support · Travel insurance

Policy

Booking, payment and cancellation policy

Rates are quoted by airport, terminal, party size, direction of service and flight timing.
The standard package begins at the arrivals hall; escort through quarantine, immigration and customs belongs to the VIP package and is quoted separately.
The greeter waits against the actual landing time; the complimentary waiting period is stated in the quotation.
Flights arriving or departing late at night are subject to a surcharge.
Payment via bank transfer or as mutually agreed; for card payments, TGROUP provides a Onepay link.
Cancellation or change must be made 48 hours (noon local time) in advance. Cancellation less than 48 to 24 hours before is charged 50%; less than 24 hours, 100%.
If the airline cancels or moves your flight to another day, TGROUP reschedules without a cancellation charge.

Flight and personal details are handled with strict confidentiality.